By MONDIAL RELAY if your order is over €50

By COLISSIMO if your order is over €90.

Your order will be processed and delivered to the carrier within 24 hours, the same day if your order is validated before 11 a.m.

- MONDIAL RELAY: €5 per shipment. Average delivery time 1 to 3 days.
FREE if your order exceeds €50.

- COLISSIMO: €5.90 per shipment. Average delivery time 1 to 3 days.
FREE if your order exceeds €90.

- CHRONOPOST: price 15€ per shipment. Average delivery time 24 hours.

- France DOM TOM:
COLISSIMO: 14.90 euros per shipment

- BELGIUM :
MONDIAL RELAY: €5 per shipment. Average delivery time 2 to 5 days.
FREE if your order exceeds €50.
DHL ECONOMY at home: 9.90 euros per shipment

- EUROPE (EEC):
DHL ECONOMY: 9.90 euros per shipment

- UNITED KINGDOM (GB):
DHL ECONOMY: 29.90 euros per shipment
Delivered duty-free, all costs included (DDP - Delivered Duty Paid)

- UNITED STATES (USA):
DHL EXPRESS: 39.90 euros per shipment
Delivered duty-free, all costs included (DDP - Delivered Duty Paid)

- Other countries:
Other countries not served. We apologize.

You can return products that you do not wish to keep, by letter or simple parcel to the following address:

ATELIER FULL
for ZEN ETHIC
232 bis rue de la Lys
59250 Halluin - FRANCE

or drop them off in our ZEN ETHIC store: 52 rue des Francs Bourgeois 75003 Paris, France.

Please attach a copy of your delivery note .

Satisfied or refunded :
You have 14 days to return a product that you are not satisfied with. This period starts from receipt of the product. You can return this product within this period, without having to give any reason or penalties to pay. However, the direct costs of sending and returning the goods are your responsibility, unless there is an error on our part in preparing the order. To qualify for a refund, the product must not have been used and must be returned in its original condition upon delivery. Any item showing signs of use will not be refunded or returned.

Special cases :

Contact our after-sales service by email at contact@zenethic.com

The current system does not allow us to manage exchanges. Please follow the refund procedure and order a new item separately.

Our after-sales service welcomes you on 09 84 47 82 54 (cost of a local call) from Monday to Friday, from 9:30 a.m. to 6 p.m.
You can also contact us through our contact form.

If an item is not available for immediate delivery, the order will not be validated.
All details in our general conditions of sale .